WARRANTY
This warranty does not cover defects caused by normal wear and tear, rust, scratches, accidents, or products used for racing/competition.
RSG OFFROAD LLC will warranty all products produced and distributed by RSG OFFROAD LLC for ONE YEAR after the shipping date of the product. This warranty will include any issues caused by manufacture defects including failing or broken welds and/or failing or broken hardware and mechanical parts that are shipped with the product.
RSG OFFROAD LLC DOES NOT WARRANTY POWDER COAT FINISH ON ANY PRODUCTS THAT ARE SHIPPED POWDER COATED OR CAN BE ORDERED WITH THE OPTION TO BE POWDER COATED.
Products will only be warrantied if installed in accordance with RSG OFFROAD LLC installation guidelines. Any modification to the original product design, functionality, or use, by said customer voids all warranty eligibility. It is the sole discretion of RSG OFFROAD LLC to determine warranty eligibility. Our One Year Warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.
RSG OFFROAD LLC reserves the right to remedy defects in workmanship or materials in one of three ways.
- RSG OFFROAD LLC will issue replacements components to the customer that deems defective or inconsistent with the quality of its brand.
- RSG OFFROAD LLC will elect to issue the customer a full or partial refund for the defects or damages of the product.
- RSG OFFROAD LLC will pay the cost of having a shop near the customer perform repairs on the product if it is deemed that this option is more affordable and will satisfy the customers warranty request.
This warranty does not cover defects caused by normal wear and tear, rust, scratches, accidents, or products used for racing/competition.
This warranty does not cover damage to the finish of powder coated products. RSG OFFROAD LLC is not responsible for defects that are not in control of RSG OFFROAD LLC such as, trail damage, highway damage or car accidents, overloading, incorrect assembly, poor maintenance practices or damaging acts of god such as extreme weather e.g.: hail, flooding, lightning, extreme wind.